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Privacy policy

By ordering on this website, you give us the right to store your personal data and transfer it to selected partners, in the sole purpose of sending you your games. We never sell your data to anyone, and we won't transfer it to partners who aren't involved in fulfilling your order specifically. In details, will get your personal data:

  • us, Lucky Duck Games, to track any order history and provide support.
  • the fulfillment company in charge of shipping your order to you (we usually work with Quartermaster Logistics, Pick & Pack Logistics, HappyShops, Meeple Logistics, Green Logistics and Oz Editions, but possibly others, you may ask us more details if you want).
  • the transporter chosen by the fulfillment company to deliver you your order (including but not limited to FedEx, UPS, DHL, Colissimo, Chronopost).

While we have chosen these partners for their high level of professionalism, we can't guarantee that they comply with GDPR other than just asking them if they do. We invite you to check their website and/or contact them to ask them for more details if you want.

Per "personal data", we mean:

  • full name
  • physical address
  • email address
  • phone number
  • all order details of your order

You have the right to rectify, modify and delete this data at any time, and you can do so by contacting us at info@luckyduckgames.com. However, please note that doing so might prevent us from actually shipping you your order if you ask to do that before we ship it, as this information is required for us to do so. While we'll ask them and we trust them to do so, we can't guarantee 100% that our partners will also delete your data on their side. We invite you to contact them too.

Please note that while GDPR only applies to the European Union, for simplicity and because GDPR globally gives a much better protection for customers, we apply the principles of this law no matter where you live in the world.